Effective Date: [Insert Date]

1. Introduction

Welcome to Paanidost!
Paanidost (“we”, “us”, or “our”) operates a mobile application and website that connects customers and wholesalers with vendors for the delivery of water bottles. We are committed to protecting your privacy and ensuring the security of your personal information.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, address, phone number, email address, and payment details when you register or place an order.
• Order Information: Details about your orders, delivery address, and transaction history.
• Vendor Information: If you are a vendor, we collect business details, contact information, and delivery records.
• Usage Data: Information about how you use our app and website, including device information, IP address, and browsing activity.
• Location Data: With your permission, we may collect your device's location to facilitate deliveries.

3. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate with you about your orders, account, or customer service inquiries.
• Connect you with vendors for delivery.
• Improve our services, app, and website.
• Send you updates, promotions, and notifications (you can opt out at any time).
• Comply with legal obligations.

4. How We Share Your Information

We may share your information with:

• Vendors: To fulfill and deliver your orders.
• Service Providers: For payment processing, IT support, and analytics.
• Legal Authorities: If required by law or to protect our rights and users.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Object to or restrict certain processing of your data.
• Withdraw consent at any time (where applicable).

To exercise your rights, please contact us at [your contact email].

7. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website or app.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Paanidost
Email: admin@paanidost.com
Address: hyderabad, telangana, india